Understanding Each Other: Communicating with Families, Staff and Your Community Deb Norris April 22, 2021

This training is intended to help our staff improve their verbal, written, and nonverbal language skills to ensure effective and positive communication with families, staff, and the community. Includes sections on listening skills, problem-solving skills, communication to prevent and resolve conflict, parent-teacher conferences, and ways to give and receive feedback. After completing Understanding Each Other: Communicating with Families, Staff and Your Community you will be able to identify components of effective verbal and written communication; recognize how to use expressive and receptive nonverbal communication effectively, and describe how to use communication to foster positive relationships and solve problems in your early childhood community.